Mail Delivery methods are a powerful element in the Zero BS CRM arsenal of tools. Occasionally a specific host/server provider has curious settings that need tweaking for ZBS Mail Delivery to work with their setup. Here’s some things to try if you are using Rackspace shared hosting:
A common point seems to be that this setting on Rackspace server setup stops ZBS Mail sending out: “Allow Plaintext”. Try this first, by enabling this setting:
Try turning it on and off again!
- Disable the firewall
- Restart the firewall
Please see this guide re: opening ports on rackspace, (you may or may not need to do this step).